This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalise user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We do not use Google AdSense Advertising on our website.
We have implemented the following:
- Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Children Online Privacy Protection
We do not specifically market to children under 13.
The Office of the Australian Information Commissioner (OAIC)
The Office of the Australian Information Commissioner (OAIC) is an independent Australian Government agency established under the Australian Information Commissioner Act 2010.
The OAIC has three primary functions:
In order to be in line with the OAIC we will take the following responsive action, should a data breach occur:
We will notify the users via email
We will notify the users via in site notification
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The Spam Act 2003
Amongst other things, the Spam Act regulates the sending of commercial electronic messages and prohibits the sending of these messages except in certain limited circumstances. Electronic messages are messages sent by:
- short message service (SMS or text messages);
- multimedia message service (MMS);
- instant messaging (iM).
Electronic messages do not cover facsimile or normal voice-to-voice communication by telephone.
The Spam Act regulates electronic message which are commercial in nature, for instance, selling or advertising goods or services, or directing the recipient to a location where goods and services are sold or advertised.
Rules for sending a commercial electronic message
When sending commercial electronic messages, the three key steps to follow are:
- Consent. Only send commercial electronic messages with the addressee's consent - either express or inferred consent.
- Identify. Include clear and accurate information about the person or business that is responsible for sending the commercial electronic message.
- Unsubscribe. Ensure that a functional unsubscribe facility is included in all your commercial electronic messages. Deal with unsubscribe requests promptly.
More information about consent is available from the ACMA website (www.spam.acma.gov.au).
We collect your email address in order to provide you with a maximum user experience of our website.
To be in accordance with the Spam Act 2003 we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at:
and we will promptly remove you from ALL correspondence.
Riverview, NSW 2066